Privacy Policy

1. Information We Collect

We collect only the information necessary to operate, maintain, and improve the app. Depending on how you use Glow, this may include:

• Information you provide directly, such as your name, email address, phone number, or other contact details if you submit them through the app or support channels.
• Device and technical information, such as device model, operating system version, app version, language settings, and diagnostic logs.
• Usage information, such as pages viewed, actions taken, feature interactions, crash reports, and performance data.
• Location information, only if you grant permission and the app feature requires it.

We do not intentionally collect sensitive personal data unless it is required for a specific feature and you choose to provide it.

2. How We Use Information

We use the information we collect to:

• Provide, operate, and maintain the app.
• Improve features, performance, and user experience.
• Respond to support requests and communicate with you.
• Monitor security, prevent fraud, and detect misuse.
• Comply with legal obligations and enforce our terms.

3. Sharing of Information

We do not sell your personal information. We may share information only in the following cases:

• With service providers that help us host, analyze, support, or secure the app, subject to confidentiality obligations.
• When required by law, regulation, court order, or government request.
• In connection with a business transaction such as a merger, acquisition, or asset transfer.
• With your consent or at your direction.

4. Data Retention

We keep personal information only for as long as needed to provide the app, fulfill the purposes described in this policy, resolve disputes, comply with legal requirements, and enforce our agreements. When information is no longer required, we will delete or anonymize it where reasonably possible.

5. Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

6. Your Choices and Rights

You may have the right to:

• Access, correct, or delete your personal information.
• Withdraw permissions granted to the app through your device settings.
• Opt out of non-essential communications, where applicable.
• Request details about how your information is processed, subject to applicable law.

To exercise these rights, contact us using the details below. We may need to verify your identity before responding to a request.

7. Children's Privacy

The app is not intended for children under 13 years of age, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, contact us and we will take appropriate steps to delete it.

8. Third-Party Services

The app may use third-party services such as analytics, crash reporting, cloud hosting, or payment providers. These services may collect information in accordance with their own privacy policies. We encourage you to review those policies before using the services.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Your continued use of the app after changes are posted means you accept the updated policy.